Spotlight on Support: Paulina Tamayo & Shalimar Robles

Things have been endlessly busy around Delta Services!  We have been steadily growing in the last few months, and in turn we have welcomed many new consumers and staff to the WAPADH community.  It has been very exciting as we get to know all of these new partners.  Growth is a very positive process, especially in the current economy.  However, as we grow at WAPADH, we are very conscious of the fact that sometimes growing too fast can negatively affect the quality of services.  Delta Services is doing everything possible to make sure that as we take on new services and clients, quality programming remains intact.

At Delta Services, we strive to provide meaningful programming that doesn’t compromise each individual’s specific needs and goals.  It is always crucial to find a good match between our staff and the people to whom they provide support.  A strong bond is essential.  It is always a pleasure to observe the connection a staff has with the people they support, when they have a solid relationship, and have been working together for a substantial amount of time.  I would like to take time to recognize one of the strong partnerships we have here at WAPADH.  Paulina Tamayo has worked at WAPADH’s Delta Services since September of 2008.  During that time, she has worked with Shalimar Robles, a 25 year old woman who receives support services through Delta.  These ladies have been nice enough to share their experiences in working together.

Shalimar & Paulina

Paulina, on working with Shalimar:

I am pleased to work with Shalimar and give her the one-on-one support for numerous reasons.  Shalimar and I have a great connection which enables us to have great communication with one another.  Shalimar is an intelligent young woman who advocates for her rights and needs.  She strives to achieve her goals and objectives and to become as independent as she can be.  Also, Shalimar is a productive woman that takes initiative in her education.  Despite that she works almost every day of the week, she attends Rio Hondo College to further her education.

Shalimar believes that having an education and expanding her knowledge will help her become a productive citizen in our society.  I am pleased to be Shalimar’s mentor and guide her through her goals and provide her with various types of assistance to facilitate Shalimar’s comprehension skills.  Therefore, working with Shalimar one-on-one has been a great experience and personal achievement in my life because I know I am making a positive difference in her life.

Shalimar, on working with Paulina:

I’m glad to have Paulina as my staff because she is a fun and creative person.  She is a very supportive and encouraging woman that wants only the best for me.  Paulina helps me get through the harsh hurdles I go through at times.  She is a positive role model in my life, because she has achieved her goals that she set in her life.  For this reason, I look up to Paulina, because I as well want to achieve the goals and objectives I have set in my life.

Matthew Zurita, Training Specialist for Delta Services, shared that “Paulina Tamayo has stood out all year.  Paulina has encouraged her client to reach academic potentials as well as focusing on each of her clients’ goals and objectives.  She has gone that extra mile.”  Stability in staffing and consistency in service is extremely important in the dynamics of support.

We are proud of Paulina and Shalimar’s success, and look forward to both of their bright futures.  Many thanks to them for sharing their experiences.  To others out there, please feel free to share more success stories!